Compass Medical, P.C.
  • Urgent Care - Staff
  • East Bridgewater, MA, USA
  • Hourly
  • Part Time

Due to technical issues, we do not recommend that you apply using a mobile device.


Compass Medical is a physician owned & directed healthcare company and is affiliated with Steward Healthcare Systems. Compass Medical is a fully integrated healthcare provider that offers high quality healthcare solutions from several locations south of Boston, Massachusetts. We offer Primary Care, Walk-In Urgent Care, limited Specialty Care - including Cardiovascular, Radiology & Imaging, Medical Laboratory, and more.

Location: East Bridgewater Urgent Care

Schedule: 20 hours


Principal Duties and Responsibilities:

  • Demonstrate excellent customer service skills, check patients in and out for appointments utilizing our internal practice management system.
  • Confirm patient information at the time of check in.
  • Complete / confirm insurance eligibility.
  • Answer front desk phone calls and covering busy call center as needed
  • Act as a liaison between the patients and providers.
  • Explain financial requirements to the patient (s) or responsible parties and collect co-pays and past due balances as required.
  • Contact billing on behalf of patient to setup payment plans.
  • Assist to process in network referrals, work with other departments to setup appointments.
  • Ensure Worker's Compensation and MVA paperwork is completed for visits.
  • Review front desk supplies for ordering.
  • Maintain optimum customer service and patient confidentiality.
  • Other duties as assigned.


  • Prior experience in a medical office setting preferred
  • High school diploma or equivalent.

Skills and Abilities:

  • Excellent customer service is key!
  • Demonstrate knowledge of HIPAA.
  • Demonstrate ability to use computer systems such as practice management system and EMR.
  • Demonstrate knowledge of medical terminology.
  • Ability to communicate clearly and effectively with patients, staff, providers and management.
  • Ability to work independently as well as part of a team.
  • Preferred candidate will have a background working in a Primary Care or Urgent Care office and with an EMR system,
  • Must be motivated to work in a team environment to support the goals of the practice!
  • Must be extremely reliable! 

Please apply on-line.
Please no telephone calls.
Please no faxing, mailing or hand-delivering resumes.


Compass Medical
Business Office
362 North Bedford Street
Route 18
East Bridgewater, MA 02333

Compass Medical, P.C.
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