Compass Medical, P.C.
  • East Bridgewater - Professional
  • East Bridgewater, MA, USA
  • Salary
  • Full Time

medical, dental, 401K, PTO & more

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Job #01437R

Compass Medical is a physician owned & directed healthcare company and is affiliated with Steward Healthcare Systems. Compass Medical is a fully integrated healthcare provider that offers high quality healthcare solutions in eight locations south of Boston, Massachusetts. We offer Primary Care, Walk-In Urgent Care, and some Specialty Care - including Cardiovascular, Radiology & Imaging, Medical Laboratory, and more.

Scheduled Hours per week: Full-Time Monday to Friday

East Bridgewater Family Medicine

General Summary / Overview Statement:

  • This exempt salaried management position, Site Manager, directs plans and coordinates the operational, clinical and administrative efforts of the practice or department.  The manager is a liaison to providers and administration, manages and develops staff, analyzes workflow, oversees the site / department budget, etc.   The manager is responsible to assure the coordination of quality cost-effective care.
  • Principal Duties and Responsibilities:  
  • Performs as the liaison between providers and administration
  • Develops short and long term work plans for goals of the site/department
  • Develops appropriate protocols and trains staff in such, relevant to the department / site
  • Oversees daily office operations and delegates authority to assigned supervisors and staff.
  • Develops workflow and implements changes according to the needs of the site/department 
  • Developing and implementing with supervisors and staff both short- and long-term work plans and  objectives for clerical functions. 
  • Manages the site/department budget.
  • Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying  activities as necessary. Ensures that office is staffed appropriately.
  • Assists in the recruiting, hiring, orientation, development, and evaluation of clerical staff, including  corrective actions. 
  • Responsible for the selection, orientation, development, training and evaluation of  all staff
  • Assures the site/department is in compliance with related regulatory offices and guidelines, (ex. OSHA,       HIPAA, DPH, corporate policies and procedures, etc)
  • Serves as the liaison between site/department and external agencies, vendors, etc.
  • Assures optimal customer service, is the liaison for patients, and assures follow through on all patient      complaints in accordance with company policies
  • Collaborates with providers to ensure quality patient care and services
  • Participates in professional development activities to keep current with health care trends and  practices
  • Regularly evaluates the site / department for effectiveness in workplace protocols, workflow, and patient  satisfaction
  • Oversees and approves office supply inventory, ensures that mail is opened and processed, and offices are  opened and closed according to procedures.
  • Performs other related duties as designated


  • Demonstrate knowledge of HIPAA.
  • High school diploma or equivalent.
  • Previous experience managing a healthcare practice (primary care experience preferred).
  • Leadership qualities and able to manage changing priorities
  • Ability to exercise diplomacy to resolve related issues
  • Associates, Bachelor's or Nursing Degree preferred.

Skills and Abilities:

  • Knowledge of medical practice management, terminology, budgeting, and reimbursement policies.
  • Demonstrated skill in planning, organizing, delegating, and supervising.
  • Ability to evaluate the effectiveness of existing methods and procedures.
  • Demonstrated problem solving skills
  • Excellent in verbal and written communication skills


Please apply on-line. Please no telephone calls. Please no faxing, mailing or hand-delivering resumes.


Compass Medical Business Office
362 North Bedford Street Route 18
East Bridgewater, MA 02333 
Compass Medical, P.C.
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