Compass Medical, P.C.
  • East Bridgewater - Billing
  • East Bridgewater, MA, USA
  • Hourly
  • Full Time

Please Note:  Due to technical issues, we do not recommend that you apply using a mobile device.

Compass Medical is a physician owned & directed healthcare company and is affiliated with Steward Healthcare Systems.  Compass Medical is a fully integrated healthcare provider that offers high quality healthcare solutions from several locations south of Boston, Massachusetts. We offer Primary Care, Walk-In Urgent Care, some Specialty Care - including Cardiovascular, Radiology & Imaging, Medical Laboratory, and more.

Principal Duties and Responsibilities:
*Answer questions regarding billing and insurance concerns, collect payment, resolve non-payment of bills and assess customer service needs
*Investigate and respond to all phone inquiries from patient/member, third party payers, and attorneys concerning billing, account status, claim status and eligibility issues.
*Work with appropriate department/clinic/administrative staff to resolve questions and/or issues related to billing, coding and denials.
*Provides a high level of customer service to all callers and patients
*Perform maintenance as needed on the patient's insurance record to ensure accurate billing.
*Document all patient interaction in the practice management system in a concise, accurate and timely manner
*Keep abreast of current information and changes impacting Patient Accounting customer service and organize relevant information for daily reference.
*Perform other duties as required to accomplish departmental goals and meet patient needs.

*Must have working knowledge of general medical terminology, billing, insurance, referrals, and authorizations; must be able to apply knowledge to effectively resolve issues.
*Must demonstrate extensive knowledge of relevant billing regulations and insurance regulations
*Knowledge of HIPAA.
*E-clinical Works experience a plus!

Skills and Abilities:
*Demonstrate ability to prioritize and manage multiple responsibilities in a rapidly changing environment
*Understand healthcare coding and reimbursements systems
*Demonstrate excellent communication and presentation skills, and the ability to interact professionally with people from all levels of the organization.
*Ability to work with customers in a professional manner
*Ability to listen and interpret the needs of the customer
*Ability to handle a high volume of phone calls in a structured, contact center environment

Please apply on-line.
Please no telephone calls.
Please no faxing, mailing or hand-delivering resumes.


Compass Medical
Business Office
362 North Bedford Street
Route 18
East Bridgewater, MA 02333


Compass Medical, P.C.
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